1. Introduction
This Privacy Policy explains how Agriculture Bulgaria ("we", "us", or "our") collects, uses, and protects your personal data when you interact with us, purchase our products, request services, or visit our website.
We are committed to complying with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
2. What Data We Collect
We may collect the following types of personal data:
- Identification data: name, company name, UIC/BULSTAT (for legal entities)
- Contact data: phone number, email address, mailing address
- Financial data: bank account information (for transactions)
- Agricultural data: information about your farm, land plots, or crop needs
- Insurance data: details necessary for offering agricultural insurance
- Website data: IP address, browser type, access times (via cookies – see section 7)
3. How We Use Your Data
We use your data for the following purposes:
- To process orders and deliver agricultural products (crops, seeds, fertilizers)
- To purchase farmland or agricultural products from you
- To communicate with you regarding inquiries or contracts
- To offer you insurance products related to agricultural activity
- To comply with legal obligations (e.g. accounting, tax reporting)
- For marketing (only if you give consent)
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- To communicate with you regarding inquiries or contracts
- Legitimate interest (e.g. business development, customer support)
- Your consent (where required, e.g. for email marketing)
5. Data Sharing
We may share your data with:
- Authorized employees of our company
- Financial institutions (for payment processing)
- Insurance providers (when applying for coverage on your behalf)
- Legal or regulatory authorities (when required by law)
- IT service providers that support our operations (under confidentiality)
We do not sell or rent your personal data to third parties.
6. Data Retention
We retain personal data only for as long as necessary:
- To fulfill our contractual and legal obligations
- For bookkeeping purposes (usually 5–10 years, as required by law)
- For the duration of your consent (if applicable)
7. Cookies and Website Tracking
Our website may use cookies to improve user experience and collect usage data.
You may disable cookies in your browser settings. For more information, refer to our Cookie Policy [link if available].
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct or update your data
- Request erasure of your data ("right to be forgotten")
- Object to data processing in certain situations
- Withdraw your consent at any time (where applicable)
- File a complaint with the Commission for Personal Data Protection (CPDP – Bulgaria)
9. How to Contact Us
If you have questions or concerns about your personal data, or wish to exercise your rights, please contact us at:
Email: office@agroculturebulgaria.com
Phone: +359 888 888 888
Postal Address: ****